Shipping & Returns
Shipping to the USA
FREE SHIPPING ON ORDERS OVER SPECIFIED AMOUNTS DURING CURRENT PROMOTIONAL PERIODS.
Non-continental U.S. destinations 3-4 weeks.
Shipping to the Rest Of World
Shipping costs to all regions outside of the US vary by location & order value, so please see the table below for rates to your shipping country. Unfortunately, if your country is not listed below we do not currently shipping there. If this is the case please contact us and we will do our best to add your country to our shipping destinations or find an alternative arrangement.
Alterations to Your Order Details
Unfortunately, we are unable to amend orders after they have been placed as we generally dispatch orders soon after they have been made. This includes changing the products ordered, the shipping option, shipping address details or payment methods.
If you need to change any of the details please cancel your order by getting in touch with our customer service team, and place a new one instead. If you do wish to cancel an order you must contact us on the same day your order is placed, as after this time we will be unable to prevent the order from being shipped.
If you do not cancel your order in time, you can of course return the products to us for a refund. Unfortunately, we cannot cover the costs of returning products.
We use a variety of couriers depending on shipping option, address and package size. It is not possible for customers to select the courier their shipping will be shipped by. Our current courier partners include: USPS & FedEx.
If a large quantity of products is ordered which cannot be fulfilled by our standard shipping options, you will be contacted and a further payment will have to be made to ensure your goods are able to be shipped. If you are planning on purchasing a large quantity of goods, to ensure smooth shipping please contact our Customer Service Team when you place your order.
Here at Science in Sport we take great care to ensure your order reaches you promptly and in excellent condition and we are always looking for ways to improve our service. If you have any further queries regarding the shipping of your order, please contact our Customer Service Team who will be happy to help.
In the event that you are not satisfied with your order you have the right to cancel within 14 days of the contract, or 14 days of receipt of the goods (whichever is the longer). If you do cancel your order, you will have your payment refunded, although if the goods have been shipping these will need to be returned first. Unfortunately we cannot cover the cost of return postage.
In the event we agree the return of a product, the product must not be opened in any way and must still be in original condition. Heat seals must not be broken.
To cancel/return an order, please contact our Customer Service Team here.