Careers | Operations Manager

Company Information 
 
Science in Sport plc is a leading sports nutrition business that develops, manufactures and markets innovative nutrition products for professional athletes, sports and fitness enthusiasts and the gym lifestyle community. The Company has two highly regarded brands: PhD Nutrition, a premium active-nutrition brand targeting the gym lifestyle community, and SiS, a leading endurance nutrition brand among elite athletes and professional sports teams.  
Major investors include Aviva, AXA Framlington, Schroders, J.O. Hambro and Otus Capital, together with a range of institutional investors. 
 
The two brands are sold internationally through our own phd.com and scienceinsport.com digital platform, together with third-party online sites including Amazon and Tmall. The business is currently rolling out in Asian markets and intends to launch in India and the Middle East during 2021. Our US business is growing strongly. 
We have extensive retail distribution in the UK and internationally, including major supermarkets, high street chains and specialist sports retailers.  
This omnichannel footprint enables the Company to address the full breadth of the sports nutrition market currently estimated at approximately £11 billion worldwide. 
PhD is one of the UK's leading active nutrition brands with a reputation for high quality and product innovation. The brand has grown rapidly, based on its core protein powders, since its launch in 2005. The range now comprises powders, bars and supplements including the high protein, low sugar range, PhD Smart. PhD brand ambassadors include leading fitness influencers Ross Edgley and Obi Vincent. The PhD brand is an official partner to the Tough Mudder Challenge and Race Series. 
SiS, founded in 1992, has a core range comprising gels, powders and bars focused on energy, hydration and recovery. SiS is the official sports nutrition supplier to many professional teams and organisations including INEOS Grenadiers Cycling Team, Team INEOS UK (America's Cup Team) and Manchester United Football Club. SiS supplies more than 150 professional football clubs in the UK, Europe and USA, and is Performance Research Partner to the English Football Association. 
Science in Sport is headquartered in London. Its shares joined the AIM market of the London Stock Exchange in August 2013 and trade under the ticker symbol SIS. 

Company Strategy 
  
The ambition of the Company is to exceed £100m in revenues in the next three years, with >70% of revenue from digital channels and a similar proportion of revenue derived from international markets. A key growth focus is Online, through our Magento-based phd.com and scienceinsport.com platform, together with a substantial Amazon & T-Mall business. 
  
The business enjoys healthy gross margins given its vertically integrated model, product mix and channel mix. A new state of the art factory is planned to open in 2021. A significant percentage of net revenue is invested in brand equity and performance marketing, to drive the high revenue growth levels.  
 
Role Summary: 
 
SiS PLC is looking for an Operations Manager to build and lead our B2B operations team.  The business is currently in the process of consolidating a number of 3PL operations into a purpose-built site which will bring our B2B operations in house in addition to manufacturing and B2C. The role will encompass building a new B2B operations structure, managing the migration from our 3PL providers and being part of the implementation team for a new WMS system. 
 
 
Core Objectives: 
 
Implement new B2B operations people structure. 
 
Manage the stock migration of our B2B operation from 3PL suppliers. 
 
Manage operations to ensure that B2B customer SLAs are met and exceeded. 
 
Ensure that B2B operations processes are successfully transitioned from 3PL suppliers, enhancing and improving to increase efficiency and reduce costs. 
 
Manage costs in line with operations supply chain budget targets and KPIs. 
 
Manage resource to drive performance improvements in cost and service. 
 
Implement and manage supply chain and operations KPI reporting, utilising business reporting tools in conjunction with our Supply Chain and Operations Analyst. 
 
Manage operations capacity in line with projected throughput volumes and stock holding forecasts.  
 
Manage inventory and PI processes to ensure stock accuracy. 
 
WMS/Systems analysis and process improvements 
 
Manage domestic and international B2B transport costs 
 
 
 
Experience and Skillset: 
 
Leading and managing and motivating teams in a fast-paced FMCG operation. 
 
Experience within a similar role within a FMCG logistics, supply chain role. 
 
Advanced Microsoft Office capability, particularly Microsoft Excel. 
 
Ability to influence at all levels particularly with regard to collaborative solutions delivery. 
 
Excellent knowledge of supply chain systems, including WMS and CMS. 
 
Previous experience of managing operations and transport costs in line with budgets and KPIs