Australia

Delivery update: Please note that the majority of delivery services are running as normal. However, due to unforseen disruptions in the United Kingdom you may experience a slight delay to your order (up to 7 days). We apologise for any inconvenience caused.

We offer a flat delivery rate on all orders of $20.00 shipped from the United Kingdom.


Please Note:

Delivery time may vary based on public holidays both in the United Kingdom and locally in Australia.
Customers are responsible for covering customs charges if applicable.


Courier Information:

Our international courier used is dependent on the weight of the order. You will be able to view courier information in your parcel tracking information. Should you not receive tracking information, please get in touch with our Customer Service Team. Final mile courier may vary depending on delivery address and package size. It is not possible for customers to select the courier their delivery will be shipped by.

Bulk Orders & GST

As per currant regulation orders at a value of AUD1000 or less will generally not be subject to duties, taxes or charges.

If you wish to place an order at a value greater than AUD1000 additional charge may need to be applied so please contact our Customer Service Team who will be happy to assist you with you order.

We have in place an order weight limit of 8kg per order to help ensure a smooth delivery of you order. If your order is over 8kg you will advised to contact our Customer Service Team during the checkout process.

Alterations to Your Order Details

Unfortunately, we are unable to amend orders after they have been placed as we generally dispatch orders soon after they have been made. This includes changing the products ordered, the delivery option, delivery address details or payment methods.

If you need to change any of the details please cancel your order by getting in touch with our friendly customer service team, and place a new one instead. If you do wish to cancel an order you must contact us on the same day your order is placed, as after this time we will be unable to prevent the order from being dispatched.

If you do not cancel your order in time, you can of course return the products to us for a refund. Unfortunately, we cannot cover the costs of returing products.

Courier Information:

Shipped from the United Kingdom our international courier used is dependent on the weight of the order. You will be able to view courier information in your parcel tracking information. Should you not receive tracking information, please get in touch with our Customer Service Team. Final mile courier may vary depending on delivery address and package size. It is not possible for customers to select the courier their delivery will be shipped by.

Bulk Orders & GST

As per currant regulation orders at a value of AUD1000 or less will generally not be subject to duties, taxes or charges.

If you wish to place an order at a value greater than AUD1000 additional charge may need to be applied so please contact our Customer Service Team who will be happy to assist you with you order.

We have in place an order weight limit of 8kg per order to help ensure a smooth delivery of you order. If your order is over 8kg you will advised to contact our Customer Service Team during the checkout process.

Further Queries

Here at Science in Sport we take great care to ensure your order reaches you promptly and in excellent condition and we are always looking for ways to improve our service. If you have any further queries regarding the delivery of your order, please contact our Customer Service Team who will be happy to help.

Returns

In the event that you are not satisfied with your order you have the right to cancel within 14 days of the contract, or 14 days of receipt of the goods (whichever is the longer). If you do cancel your order, you will have your payment refunded, although if the goods have been delivered these will need to be returned first. Unfortunately we cannot cover the cost of return postage.

In the event we agree the return of a product, the product must not be opened in any way and must still be in original condition. Heat seals must not be broken.

To cancel/return an order, please contact our Customer Service Team here.

This policy is offered in addition to your legal rights.